What our Customers say...

Testimonials

I consistently utilize the services of SERVPRO of Salem County because they are professional, effective and always willing to help the Salem Housing Authority. Whether a fire restoration service, mold remediation, a cracked sewer line or any other of the many issues that face SHA, Joe Lovell and the SERVPRO of Salem County team are always ready to assist. Knowing that I can call Joe anytime and that our needs will be met is extremely reassuring as a property manager. I am especially impressed with the timely responses that we receive from the team. I would highly recommend SERVPRO of Salem County to others without hesitation. They are ready for any job whether residential or commercial.

The Team at SERVPRO went above and beyond my expectations in responding and performing the work.

Dealing with Amy in the office is the easiest person to deal with during anything that we need. She is enjoyable and gets everything to us when she says she is going to. She is truly a value to the SERVPRO office. 

They were great! They came in, wrote up an estimate, and did exactly what they said they were going too. They even helped me install my new dehumidifier in the basement so I didn't have to. I would recommend them to anyone!

Kudos to Craig and his team! We had water in our basement from a faulty water softener! They were on-site within an hour of our call!! Very professional, respectful and understanding of the stress we were going through. Moved furniture, extracted all the water, removed and hauled away all the soaked carpets!! One phone call and these folks were there! Even before our homeowners got back in contact! There was no way we could have handled this issue, we didn't even have a wet/dry vacuum! Not that it would have done any good!! Thank you all! Follow up was courteous and thorough. SERVPRO is ensuring the issue is resolved and continue to work with us to ensure our problem is "Like it never even happened." Thank you again. If you have any water or other issue with this type of damage I highly recommend contacting SERVPRO of Salem County!!

When a pipe burst unexpectedly in our finished basement, we quickly realized that there was just more water than we could realistically remove... even with multiple shop vacs and a sump pump!

SERVPRO responded quickly on that Saturday afternoon and had a crew at the house within an hour of our call. They were able to remove the water so much more effectively than we were and placed industrial fans and dehumidifiers to dry the area. Their quick response time is the reason why we were able to save much of our furniture, all of our drywall, and kept our personal property damage to a minimum.

Joe was fantastic to work with and made a nightmare of a situation easy to deal with. He even came back out after the equipment was removed to be there when the insurance adjuster walked through the house a few days later.

While we can't say we wish to ever have to use them again, we wouldn't hesitate to call them if we ever have need to! They have our highest recommendation.

They are the BEST!! Especially with dealing with the National Flood Insurance Program.

Joe came out to do a visual inspection and set up a timeline with our team here. He stated when the technicians would be here and what time they would be out understanding our business. I think we floored some people with the response and professionalism of SERVPRO. We look forward to our continued relationship.

The team at SERVPRO is amazing! I cannot say enough about how great they were. While every other restoration company was bashing the next one, SERVPRO came and made a great lasting impression. When you house catches on fire and you are left with nothing and someone shows compassion that is the winner in my book. They never asked for the job but I sure gave it to them. Caring was by biggest deciding factor and the job they did was amazing! I will refer anyone to SERVPRO of Salem County that I can!

Thank you for being so competent, professional and kind. It is a pleasure working with SERVPRO.

I just used this service for the first time, and probably NOT my last. What a great group! Amy and Zach showed up promptly. Were courteous, friendly and extremely efficient. I had a couch and love seat in storage for about 6 years. Imagine the dirt, not to mention the smell. They went straight to work needing no assistance from me other than a little water. Scrub scrub scrub and a short while later, clean furniture I could eat off of! A minor technical difficulty was swiftly remedied by Joe, Operations Manager, who was willing to do some of the work himself to move things along. Nobody wanted to see this customer disappointed. So all 3 worked diligently to complete the task. After the work was completed, my house smelled very clean, not perfumed, and the furniture looked amazing! I'm not into writing long reviews, but when they're earned I want to share. I highly recommend this outfit for any and all of your deep cleaning needs. Way to go SERVPRO! You earned my trust and recommendations. Not an easy thing to come by.

Thank you so much for all of your hard work. The constant communication and forward direction through the entire claim process was much appreciated. 

Excellent results! Office staff and field staff are very friendly and professional. I will continue to use this company for all my apartment turnovers.

Your staff comprised of both Josh’s could not have been better for us. The gentlemen were mannerly- starting with wiping their feet, introducing themselves to all of us.What follows next is ... perfect service. They were informative, knowledgeable and spoke in a way even I could understand. If the occasion ever arises that we would need your type of service, SERVPRO will be the first call made. I will highly recommend the company and employees including yourself where my interaction began.

SERVPRO was displayed professionalism and excellent customer service while working with us. It was very nice talking to the staff and they were extremely knowledgeable. It was very nice how the Sales and Management Department were here before and after to make sure we were satisfied!

During the whole process, Joe and Josh were very tentative to my questions and concerns. When we first met he explained everything that was going too happen and how things were going to be done. He also suggested things that would help me during the process.

My overall satisfaction with Joe and Josh handling my demolition was great!

They are done!! AWESOME - AWESOME - AWESOME!! SERVPRO of Salem County was awesome! The guys that came to my house - Joe Lovell, Josh Deyarmin, Josh H and Robbie were THE most thorough and polite young men. They did everything they promised. My basement is cleaned out, the floor was cleaned and disinfected (twice!) and they swept it all up, too! I am very pleased and impressed by the job they did. These guys were part of a storm team that came here from New Jersey.