What our Customers say...

Testimonials

My house caught fire while I was at work on a Monday morning with my 3 dogs and cat still inside. I had no idea who to call and what to do as I sifted through the burned rubble and ashes that were my worldly possessions, with no idea how my pet family was doing in the hospital. A great friend of mine recommended Craig and his team at SERVPRO of Salem County. Within 30 minutes of me calling Craig and explaining my tragedy he was standing in front of my house. He  assured me that everything was going to be taken care of, that I was now part of his SERVPRO family and that meant he would treat me like he would his own family were they in the same position. He delivered on that guarantee every step of the way. His team showed up shortly after he did and started working quickly to secure my property, giving me piece of mind to be able to leave to check on my pets and sleep at night knowing I was in good hands. I couldn't think of a better company to recommend for any job regardless of the size or situation than them.

I cannot say enough about how much I  appreciate SERVPRO’s quick responses whenever we call no matter the time or day, Craig always answers his phone. Craig and his team have helped us on numerous occasions for a variety of jobs and we are never disappointed. There has never been an issue too big or small that they couldn’t handle! We feel comfortable knowing if anything happens we have such a great resource at our disposal.

I recently inherited my grandparents home, and it was in desperate need of water clean up in the basement. The gentlemen that came out were friendly, and did an awesome job. Truly grateful?

Serve Pro of Salem County were awesome to work with. They responded immediately and took care of my situation. They were extremely professional! I highly recommend them to anyone in need of their services.

They responded immediately, even though it was holiday season, and started the same day the insurance adjuster gave the go ahead. Very highly recommended.

Your guys did a great job with my kitchen floor! They were both very professional and courteous.

I had a tree fall on my home and take out an entire room, half of the roof, and caused structural damages to the trusses. SERVPRO of Salem County completed the repairs in a timely manner, and the quality of their work was top-knotch. I live in Texas, and the home with the damages was my rental property in Southern New Jersey. With that said, communication was a huge thing for me. SERVPRO of Salem County communicated very well throughout the entire process, saving me many long commutes to New Jersey. I look forward to working with SERVPRO of Salem County in the future.



 

I had an issue with my basement and SERVPRO was right out to help. They were professional, efficient and Highly recommended!!! THANKS AGAIN!

Thanks for your quick help. We appreciate the service. Good luck in your business!

We had gotten water in our lower level from the storms overnight.  The next morning I called SERVPRO.  Never being in this situation before, I didn't know what to expect. Cortney was very pleasant and responsive.  We got a quick call from Craig and he came out to see my property that same day.  He was friendly, knowledge and explained the entire process.  The following morning he and his crew came out to start the cleanup.  They showed up when they said they would and did the job they said they would.  I was impressed by everyone and felt like a weight had lifted.  SERVPRO gave me peace of mind and did a great job.  I will recommend them for sure.

Del & Anthony Fanty

I recently had a significant mold problem in my house. I contacted SERVPRO for help. They immediately came to my house to assess my mold problem. They called me & told me what they had found & what they could do to remedy the situation. Following discussions with them I requested they do the mold remediation. Within a couple days they were at my house to clean up the mold. They worked in my house for several days. I was very satisfied with the results. I would definitely recommend SERVPRO to anyone with a mold problem.

I have recommended SERVPRO of Salem County numerous times to clients and they have never disappointed. They are honest, reasonable and dependable. SERVPRO's are independently owned and operated so please make sure you contact the Salem County SERVPRO. I’ve had numerous interactions with many different environmental companies over the last 15 years being a realtor. This company is still my #1 go to:)

We utilize SERVPRO for all of our needs because of the fast, quick, efficient service. Our old contractor look forever and then billed out so much for so little work done. Fair pricing and a great turn out.

SERVPRO came and helped our area in a time of need. After heavy rains and the three sewage treatment plants backing up there was so much mess. We appreciate the long hours and great work that they completed for us and our neighbor!

The team at SERVPRO did exactly what they said they were going to do. They saved our kitchen cabinets after our kitchen fire even though 2 other companies said they would need to be removed. 



Thank you for everything you guys did!

We would like to thank you SERVPRO for your services at Victory Fellowship Ministries. We have noticed a great difference. It is your unselfish willingness to donate your services to us, that allows us to continue to use those funds to give back to the communities in which we serve. Again, we truly thank you for the wonderful job that you provide to us. 

I wanted to thank you again for coming out to our site, and taking care of our mold issue. I was very impressed with the quick response SERVORO had completely cleaning several rooms, and the entire HVAC system here at our facility. The crew you sent over was top notch as well. From day one they created a plan of action to get the job done safely and proficiently…..in the time frame that you committed too. We’ve had a few different companies come in over the years and none of them compared to the quality of work, and professionalism that you, your company and crew showed.



Thanks again and we will be in touch with any needs we may have in the future.

Joe and his team did a great job!

I consistently utilize the services of SERVPRO of Salem County because they are professional, effective, and always willing to help the City of Ventnor.

Whether a mold remediation, a water cleanup from numerous storms, or any other of the many issues that face the City of Ventnor, Joe Lovell and the SERVPRO of Salem County team are always ready to assist.

One of the newest ventures is the emergency ready program that Joe has assisted the City of Ventnor with preparing and by doing so we will receive Red Cross ready rating certification to complete our business continuity.

Knowing that I can call Joe anytime and that our needs will be met is extremely reassuring as the Emergency Management Coordinator. I am especially impressed with the timely responses that we receive from the team.

I would highly recommend SERVPRO of Salem County to others without hesitation. They are ready for any job whether residential or commercial.

Donna Peterson

Emergency Management Coordinator

City of Ventnor

The SERVPRO Group were very prompt and attentive to the flooding situation. They were friendly and hard working. Office personnel have been enjoyable to work with. I have already recommended them and will always do! Thank you for everything!

I consistently utilize the services of SERVPRO of Salem County because they are professional, effective and always willing to help the Salem Housing Authority. Whether a fire restoration service, mold remediation, a cracked sewer line or any other of the many issues that face SHA, Joe Lovell and the SERVPRO of Salem County team are always ready to assist. Knowing that I can call Joe anytime and that our needs will be met is extremely reassuring as a property manager. I am especially impressed with the timely responses that we receive from the team. I would highly recommend SERVPRO of Salem County to others without hesitation. They are ready for any job whether residential or commercial.

The Team at SERVPRO went above and beyond my expectations in responding and performing the work.

Dealing with Amy in the office is the easiest person to deal with during anything that we need. She is enjoyable and gets everything to us when she says she is going to. She is truly a value to the SERVPRO office. 

They were great! They came in, wrote up an estimate, and did exactly what they said they were going too. They even helped me install my new dehumidifier in the basement so I didn't have to. I would recommend them to anyone!

Kudos to Craig and his team! We had water in our basement from a faulty water softener! They were on-site within an hour of our call!! Very professional, respectful and understanding of the stress we were going through. Moved furniture, extracted all the water, removed and hauled away all the soaked carpets!! One phone call and these folks were there! Even before our homeowners got back in contact! There was no way we could have handled this issue, we didn't even have a wet/dry vacuum! Not that it would have done any good!! Thank you all! Follow up was courteous and thorough. SERVPRO is ensuring the issue is resolved and continue to work with us to ensure our problem is "Like it never even happened." Thank you again. If you have any water or other issue with this type of damage I highly recommend contacting SERVPRO of Salem County!!

When a pipe burst unexpectedly in our finished basement, we quickly realized that there was just more water than we could realistically remove... even with multiple shop vacs and a sump pump!

SERVPRO responded quickly on that Saturday afternoon and had a crew at the house within an hour of our call. They were able to remove the water so much more effectively than we were and placed industrial fans and dehumidifiers to dry the area. Their quick response time is the reason why we were able to save much of our furniture, all of our drywall, and kept our personal property damage to a minimum.

Joe was fantastic to work with and made a nightmare of a situation easy to deal with. He even came back out after the equipment was removed to be there when the insurance adjuster walked through the house a few days later.

While we can't say we wish to ever have to use them again, we wouldn't hesitate to call them if we ever have need to! They have our highest recommendation.

They are the BEST!! Especially with dealing with a difficult claim

Joe came out to do a visual inspection and set up a timeline with our team here. He stated when the technicians would be here and what time they would be out understanding our business. I think we floored some people with the response and professionalism of SERVPRO. We look forward to our continued relationship.

The team at SERVPRO is amazing! I cannot say enough about how great they were. While every other restoration company was bashing the next one, SERVPRO came and made a great lasting impression. When you house catches on fire and you are left with nothing and someone shows compassion that is the winner in my book. They never asked for the job but I sure gave it to them. Caring was by biggest deciding factor and the job they did was amazing! I will refer anyone to SERVPRO of Salem County that I can!

Thank you for being so competent, professional and kind. It is a pleasure working with SERVPRO.

I just used this service for the first time, and probably NOT my last. What a great group! Amy and Zach showed up promptly. Were courteous, friendly and extremely efficient. I had a couch and love seat in storage for about 6 years. Imagine the dirt, not to mention the smell. They went straight to work needing no assistance from me other than a little water. Scrub scrub scrub and a short while later, clean furniture I could eat off of! A minor technical difficulty was swiftly remedied by Joe, Operations Manager, who was willing to do some of the work himself to move things along. Nobody wanted to see this customer disappointed. So all 3 worked diligently to complete the task. After the work was completed, my house smelled very clean, not perfumed, and the furniture looked amazing! I'm not into writing long reviews, but when they're earned I want to share. I highly recommend this outfit for any and all of your deep cleaning needs. Way to go SERVPRO! You earned my trust and recommendations. Not an easy thing to come by.

Thank you so much for all of your hard work. The constant communication and forward direction through the entire claim process was much appreciated. 

Excellent results! Office staff and field staff are very friendly and professional. I will continue to use this company for all my apartment turnovers.

Your staff comprised of both Josh’s could not have been better for us. The gentlemen were mannerly- starting with wiping their feet, introducing themselves to all of us.What follows next is ... perfect service. They were informative, knowledgeable and spoke in a way even I could understand. If the occasion ever arises that we would need your type of service, SERVPRO will be the first call made. I will highly recommend the company and employees including yourself where my interaction began.

SERVPRO was displayed professionalism and excellent customer service while working with us. It was very nice talking to the staff and they were extremely knowledgeable. It was very nice how the Sales and Management Department were here before and after to make sure we were satisfied!

During the whole process, Joe and Josh were very tentative to my questions and concerns. When we first met he explained everything that was going too happen and how things were going to be done. He also suggested things that would help me during the process.

My overall satisfaction with Joe and Josh handling my demolition was great!

They are done!! AWESOME - AWESOME - AWESOME!! SERVPRO of Salem County was awesome! The guys that came to my house - Joe Lovell, Josh Deyarmin, Josh H and Robbie were THE most thorough and polite young men. They did everything they promised. My basement is cleaned out, the floor was cleaned and disinfected (twice!) and they swept it all up, too! I am very pleased and impressed by the job they did. These guys were part of a storm team that came here from New Jersey.