Recent Posts

Why choose SERVPRO of Salem County for your carpet cleaning needs vs renting any equipment from any other company

8/12/2019 (Permalink)

There are several companies that offer rental carpet cleaners at the local grocery or home improvement store. Some of these are well known and others not as well known. The problem is that the machines use very small vacuum motors compared to the vacuum blower in a professional truck mounted unit like SERVPRO of Salem County uses. The small motors do not provide enough lift and suction to get an acceptable amount of soil and water out of the carpet. The carpet comes out stiff, crunchy and streaky.

The carpet also stays wetter and for longer. Much of the soap stays in the carpet which causes the carpet to re-soil rapidly. From a hygiene standpoint we need to analyze how these machines get used. Many times, the rental machines are used to clean apartments which are quite often dirtier than other homes. The machines are used to clean severe pet urine contamination or pet diarrhea, overflowing toilets, sewage backup and even messes involving blood.

Also, what did that rental machine pickup when used before? Could it have picked up; bedbugs, fleas, dust mites, or roach eggs that might fall out onto the next person’s carpet?

At this point I would wonder if the machine was properly cleaned and sanitized before it was rented out again. Was it just rinsed or wiped off or cleaned at all? Thinking of all these things, we would never feel comfortable bringing a rental carpet cleaning unit into my home. Are the potential savings in cost worth risking damage to my expensive carpet or putting my family’s health at risk? Additionally if you take into account the time to pick up and drop off the machine, the cleaning chemicals and your cleaning time; I think you will discover that having a professional clean your carpet will be close to the same cost and less time consuming.

At SERVPRO of Salem County, we clean and disinfect the equipment after each job to ensure we are not carrying someone else’s filth into your home. Plus, we guarantee our work.

So feel free to call around, ask some questions, get some quotes, or read the companies. But we can guarantee that we will be your best choice for a local certified professional carpet cleaner.

Small Fire - Big Damage

8/1/2019 (Permalink)

Fires are never something you can predict. They are truly the most unexpected and most damaging event that can happen to your home or business.

SERVPRO of Salem County was called first thing to help restore this home after a small stove fire that turned something so small into a much more drastic situation.

In the first picture you can see the amount of soot that formed on the ceiling of this kitchen, it traveled all throughout the kitchen to the hallway just beyond.

In the second picture you can see the demolition and elbow grease that our team put into this to prepare for the final restoration and painting of the kitchen.

Check out the fire video posted on our YouTube page. It shows what SERVPRO of Salem County walked into see after this stove fire. The full video shows the before, during and after of the process to prepare this home for reconstruction of the ceiling and for paint to have it back to looking like it never even happened.

SERVPRO of Salem County YouTube page!!

Are you checking your roof condition regularly?

7/24/2019 (Permalink)

Leaky roof?

Have you checked your roof condition lately? Having a leak in your roof can cause more damage than you may know. Just one small leak can allow water and moisture into your home. Sometimes you may not even notice until it is too late. The rainwater will start to impact the structure of your home from your roof, wood framing, insulation etc. When that rainwater starts to come into your home and is not taken care of quick enough, it can cause serious damage to the structure and in most cases start to form mold.

To prevent such headaches from occurring, do regular inspections on your home roof and even in your attic. If you notice issues, try to get them resolved before they cause significant damage if they have not already.

SERVPRO of Salem County is your saving grace when it comes to any sort of fire, water or storm damage. We take the headache for you. Give us a call if you are in need of assistance and we will show you why everyone prefers to use SERVPRO of Salem County for their home needs.

Check out the rest of our website to see what other services we may be able to assist you with.

Plan ahead on what you would do in case of a disaster

7/23/2019 (Permalink)

As many as 50% of businesses may never recover following a disaster, according to the latest industry research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. By developing a SERVPRO® Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

Are You Ready? Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire or an area flood. The best time for planning for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but you can plan for it. Now is the time to ask yourself, “Are you ready for whatever could happen?” The SERVPRO® Emergency READY Profile is a start up approach that provides the critical information needed to begin mitigation and recovery services. It is designed to serve as a quick reference of important building and contact information. By working with SERVPRO’s Emergency READY Profile, your business will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster. SERVPRO® is a leader in water and fire damage response and can help you quickly get your property back in working order.

  • A no cost assessment of your facility.
    This means there is no need to allocate funds, giving you a great value at no cost.
     
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
    It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.
     
  • A guide to help you get back into your building following a disaster.
    This can help minimize the amount of time your business is inactive by having an immediate plan of action.
     
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
    You have a provider that is recognized as an industry leader and close by.
     
  • Identification of the line of command for authorizing work to begin.
    This saves time so we can begin the work of mitigating the damage which can save you time and money.
     
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.
    Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."

"The Treehouse" Project

7/23/2019 (Permalink)

Storms can take some wicked unexpected turns. One certainly never knows what to expect.

Here at SERVPRO of Salem County, we have recently started a project we like to call “The Treehouse”.

Unfortunately for this homeowner a storm rolled through causing a tree to crash into the home and cause massive damage. The tree damaged not only the roof it fell onto, but it was big and heavy enough to affect the siding of the house, falling through a bedroom. Rainwater soaked all surrounding carpet, walls, and even extended over to the neighboring room closet.

Between the demolition and reconstruction of all the affected areas, the rainwater eventually caused the form of mold as well.

Our team and our contractors are hard at work to get this home back to a livable environment. We have posted a video of the before product on our youtube channel and our sites Video Content page.

Stay tuned for updates and the final product.

Colors of Mold

7/18/2019 (Permalink)

Species of Molds and Their Remediation Follows Certain Guidelines

Mold damage in Salem County comes in many different shapes, sizes, colors, and conditions, but perhaps the most heavily-weighted factor we use in determining an approach to the problem is color. The color of a patch of mold can determine everything from its species to what effects it may have on the home to how dangerous it is. Mold can be green, brown, black, blue, or almost any other color, but in American homes usually falls into one of the following three categories.

White Mold 
The most benign color of mold damage found in Salem County homes is usually from a white mold patch. Patches of fuzzy, white growth usually indicate a very young colony that can be killed and removed without great difficulty. If you find white mold in your home, you are in luck, but only if you call us before it can turn into a more significant problem. We always check the home to make sure white mold patches are not merely an extension of a larger, separate problem as well. 
 
Green Mold 
Green is the most common color of mold damage in local homes and businesses, mainly because of several of the most common strains of mold exhibit this color. These infestations are not too dangerous and are easily predictable, but the variety of species and strains means that we cannot know how difficult remediation may be until we see the mold for ourselves. This type of mold may cause health effects. 
 
Black Mold 
Black mold is rarer than other types of mold but is noteworthy because it has an unwarranted reputation for being especially dangerous. Black mold may be more likely to cause adverse health effects, especially with physical contact or long-term exposure. If you find black mold in your home, call us quickly.

Fungal growths in your home can cause damage to structural components if left untreated. SERVPRO of Salem County is a locally-owned provider of mold remediation and restoration services with expert knowledge in all common strains of mold in the area. Call us at (856) 339-0500.

Dealing with Flood Damage in Salem County

7/18/2019 (Permalink)

SERVPRO Puts You at Ease During the Flood Damage Restoration Process

When a Salem County homeowner finds himself ankle deep in water, he does not want to hear that his restoration service can be there tomorrow. He and his family need someone to arrive as swiftly as possible, begin work, and provide as much education and even comfort, as possible.

Any flood damage to a Salem County home requires an emergency response. At SERVPRO we found, over time, that there are certain tasks to begin immediately once our restoration team puts boots on a customer’s property.

First, they put the homeowner and his family at ease. Once the team has the owner calmed down, everything else goes much easier and quicker. A simple way they do this is to point out everything that is not damaged.

Now, the team educates the homeowner. One of our inspectors points out the tasks the team starts first and provides details on how they accomplish them.

After this quick briefing, the team begins work in the home by protecting the structure and the contents inside from further damage. They close off any openings to the outside by boarding up doors and windows with plywood. If there is damage to the roof from the storm, SERVPRO technicians also use plywood or plastic sheeting to seal it off.

As they accomplish this, other team members remove as much water as possible. Depending on the size of the home, specialists bring in one or more commercial pumps and extraction wands to draw out most of the water; usually in less than a day.

With the bulk of the water gone, our team starts the drying process. Members set-up dehumidifiers to lower the inside humidity and use exhaust fans and air movers to draw out the damp air inside and replace it with warm air that also helps to dry the surfaces of the structure and property items like sofas.

Finally, they do everything to make the environment as comfortable as possible for the homeowner. The situation is difficult enough, and we try not to disrupt his life any further.

Restoring a home after a flood is not easy, but SERVPRO of Salem County does it quickly and with as little stress to the owner and other residents as possible. If you need us, call today at (856) 339-0500. Our office is here for you.

Locating Pipe Leaks

7/18/2019 (Permalink)

Commercial Water Damage In Salem County

If you run a business in Salem County, you are probably aware of the importance of protecting your business from commercial water damage. Apart from health and hygiene factors, keeping your premises clean and well-maintained creates a positive image to customers, visitors, and staff. Additionally, it can save you money by extending the lifespan of your fittings.

At SERVPRO, we provide an extensive portfolio of commercial water damage services for Salem County business owners. Our operations can be tailored to fit the needs of your hotel or other type of business, and all our technicians are highly trained and certified by the IICRC (Institute of Inspection Cleaning and Restoration Certification). We also engage a wide range of organizations (including your insurance company) to ensure a comprehensive restoration process.

A thorough leak detection process allows SERVPRO technicians to trace the location of water leaks in the building. These leaks can be visible in various places on a property but often originate from a different area that may be hidden within the structure. Once we detect the source of the water damage, we initiate a full remediation procedure to restore all affected commercial properties. The idea is to return everything back to its original state with minimal disruption to the work environment.

SERVPRO water damage experts use various specialist equipment to locate leaks from pipes hidden in structural components. Thermal imaging camera is perhaps the most commonly used tool in this part of commercial water damage restoration. It works by checking for discrepancies in surface temperatures and then shows leaking water at a certain temperature that is different from other areas of a building material.

We may conduct the initial survey using a thermal imaging camera, which is able to detect marginal differences in surface temperatures of different materials during a commercial water damage situation. These cameras are particularly handy because they are non-invasive, allowing us to undertake the survey quickly without causing a lot of disruption.

When thermal imaging is not practical for certain water damage situations, we may use specialist acoustic listening devices. For instance, the pipes can be buried too deep within the structural materials or may be very well-insulated, making it hard to identify a change in temperature at the surface. Using advanced ground microphones, our technicians can trace and locate the source of the leak within no time.

If your business has sustained commercial water damage as a result of a pipe leakage, SERVPRO of Salem County can assess the extent of the damage and provide immediate restoration services. Our tools are up to par with industry standards, allowing us to return your business to preloss conditions as quickly as possible. Call us today at (856) 339-0500.

Limited Business Interruption

6/25/2019 (Permalink)

No one person can tell you when it is going to rain. I am sure many people can say that they would love to be a meteorologist and be wrong 95% of the time and still have a good paying job. But the fact of the matter is when storms roll through, no one truly knows how bad they will be, how much rain or wind we will get, and that damage can happen faster than ever expected. 

A previous job for example; a commercial client of SERVPRO of Salem County called due to a roof being opened, which was in the process of being repaired, and the storms rolled through dumping rain inside their supply counter warehouse. Not only did the storm damage the product for sale, which was then deemed waterlogged and had to be disposed of, but with the winds brought roofing material, dirt, and other airborne particles inside and covered all their consumables. 

The team here at SERVPRO of Salem County quickly responded in less than 1 hour from the time they called to do an initial walk through.

The biggest concern of the Operations Officer was making sure they had Limited Business Interruption. That is our number one factor when working with any commercial client. Limited Business Interruption. So, the job was completed around the client’s business hours. The final walk through was completed at 7am, just 2 days after work was started, when the supply counter open for business. 0 hours of business interruption.

Our goal is to create a plan that is as painless as possible for you and your business. We will keep up with communication every step of the way.

When that “random” rainstorm strikes, you can count on us.

Call SERVPRO of Salem County (856)339-0500

Let our experts do all of the work for you

6/24/2019 (Permalink)

If a fire ever breaks out in your Salem County home or business, not only do the flames cause damage to contents and building materials but the smoke causes damage as well. During a fire, smoke spreads to all rooms of the house. Many times, smoke causes soot to build upon contents and surfaces inside the structure.

In any fire damage situation restoring contents is always cheaper than replacing. Anytime there is a fire on your property, calling SERVPRO's experienced fire damage team in Salem County is a wise idea. Our crew is IICRC certified and has experience in restoring contents that experience soot damage from the smoke.

When cleaning there are four actions that are used to remove soot from the surface of something. Those four actions are used by professionals are Mechanical action, Lubrication, Chemical action, then comes Suspension and dispersion. Let us explain what those actually mean.

Mechanical action is when friction agitates the soot or soil off the surface. Sometimes when cleaning soot off a surface, scrubbing the area before applying any chemicals is helpful. Many times, our professionals at SERVPRO agitate the dry smoke particles to remove them from the surface before applying any chemicals.

The purpose of lubrication is to make the surface of the object slippery. When the surface of something is slick, the soot adhering to the object is released and becomes easier to clean. Some detergents lubricate soot off a surface while emulsifying the soil at the same time.

Many chemicals used for fire damage restoration change the chemical composition of the soil stuck to a surface. Once the composition changes, the soil quickly comes off.

One of the best cleaning methods is to loosen the soot from the surface then soak the item in a chemical solution. During the suspension action, the chemical dissolves the soil removing it from the object. Sometimes the chemical emulsifies and pulls the soot off the item.

Anytime a fire takes place; cleaning is a must. When cleaning smoke-damaged items call the professionals at SERVPRO of Salem County at (856) 339-0500 for assistance 24/7.